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Certification is the act of verifying the conformance to a standard or other requirement. A certification body audits an organization and, if appropriate, a certificate of conformance to a given standard (for example, ISO 9001 for quality management systems) is issued.
With regard to management systems, the terms certification and registration are used interchangeably. (Certification also refers to the process of validating and verifying the credentials of individuals, such as auditors.)
A CB (certification body or also known as a certification agency) is a third-party company contracted to evaluate the conformance of an organization to the requirements of the appropriate standard(s) and issue a certificate of conformance when warranted.
To offer quality services at affordable rates by developing local competence in each industry segment & certification scheme with capable network in all kind of industry hubs of Gujarat as well as other industrial clusters through-out India.
Benefits of implementing quality management systems include increased operational efficiency; an opportunity to critically examine how employees do their work and interact between functions; establishing the proper processes for future operations; better documentation of methods and responsibilities; consistency of process; greater employee awareness about quality; cost savings from less scrap and rework, as well as fewer warranty claims; enhanced communication among employees; customer satisfaction; competitive edge; increased credibility; ease of trade; perceived higher quality; reduced customer audits; increased market share; and fulfilling supplier requirements for certification.
Benefits of implementing environmental management systems include potential reduction in process by-products and wastes ; greater employee awareness about the environment and the impact of their jobs on it; potential increased energy efficiency and energy conservation in design, production, and postproduction processes; creation of systematic structure for complying with environmental regulations; customer satisfaction/requirement; competitive advantage; ease of trade, avoiding non-tariff trade barriers; potential for improved market share; and improved image with community and environmental groups.
A formal application form to be submitted to CB with the details of locations, contact person, man power involved, activity / process interactions, number of departments, type of material used & kind of industry where the goods/services are going to be consumed. This will give a idea about the company & its activities and helps to work out the contractual details.
Based on the information received (in the application form or verbal/mail), authorised personnel prepare the contractual details and allots the number of man-days required as per the guide lines and policy.
Customer Support or Marketing/Sales department prepared the formal offer & agreement mentioning the fees and other commercial & contractual details. Submission of the offer to the client by mail or courier. Any negotiation is there, than re-work and revised offer is to be submitted.
Upon approval, contract is signed with client along with commercial terms.
As per the mutual understanding, the audit date/s are planned. Formal audit plan & schedule is to be submitted to client for information & logistics arrangement as well as for formal introduction with Auditor/s.
As per the contract, Audit takes place (on site) and system/s are evaluated, assessed and audited as per the procedure & guide lines.
Detailed report with observation, notes and remarks is submitted to client.
Submission of Non-Conformity Report to client where the minor or major gaps are observed during the audit that does not meet the requirements (ISO, client or customer). Client need to find out the root cause of the same and take corrections accordingly and demonstrate the capability of corrective & preventive action plan.
Upon the submission of action report, the relevant documents are reviewed by team of impartiality committee and details are verified with contractual information and audit report information.
Customer support personnel, Auditor and Management Personnel may require to justify their actions/decision for query if any.
Full set of document may be sent to Accreditation Body for review if required.
After certain level of confidence, the approval is given with comments.
Details are verified with contract & audit report and formal Certificate is issued.
Certificate will carry the information of Scope & validity details.
